Help centre
Questions, answered properly
If the answer you need is not here, write to us — a person will reply.
Coins and play
Nothing. Gold Coins are a score, not a currency. They have no cash value, they cannot be bought, sold, transferred or redeemed for anything, and there is no way to take value off Fayyassalon.
Daily coin drop, the free daily wheel, quests, level-up rewards, referrals and the community jackpot. Every route is free, because there is no other kind.
No. There is nowhere on Fayyassalon to spend money — no store, no coin packs, no payment form. If a page asks you for card details, it is not us.
No. Coins are non-transferable, and accounts found sharing balances are closed.
Nothing bad. Claim the daily drop, spin the wheel, or wait for the quests to reset overnight — the balance refills for free.
Fairness and games
Before you bet we publish the SHA-256 hash of the server seed used for your rounds. When you rotate your seeds we reveal the seed itself, so you can recompute every round it produced and confirm nothing changed after you clicked.
On the game page, in the info panel, and on its paytable page. RTP is the theoretical long-run return; short sessions vary enormously either way.
No. Every player sees the same maths on the same game. There is no per-account tuning of any kind.
Account and safety
Self-exclusion is on the responsible play page, from 24 hours up to permanent. It takes effect immediately and cannot be lifted early — not by you, not by us.
Use the forgot password link on the login page. The reset link is valid for 60 minutes.
No. One account per person, household and device. Duplicates are closed.
